Support
A bug, a question, an idea that hit you at 2 a.m. — whatever it is, consider us your friend at Sidetake. No forms, no hoops. Just shoot away.
Shoot us an email Contact us: sid@sidetake.comWhat we can help with
- App issues — crashes, bugs, or anything in the app that doesn’t work the way you expect.
- Mentors and sessions — questions about browsing mentors, viewing their processes and workflows, or booking a one-to-one session.
- Becoming a mentor — if you’ve shipped real work and want to help others, tell us about yourself.
- Waitlist and handles — changing or removing your reserved handle, or updating your waitlist details.
- Privacy and data — anything covered in our privacy policy, including removing your waitlist information.
- Feedback and ideas — Sidetake is built for the confused and curious. If something would make it better for you, we want to hear it.
When you write to us
For app issues, it helps a lot if you mention your device model, your iOS or Android version, and a quick description of what you were doing when the problem appeared. A screenshot is even better.
How quickly we reply
We aim to respond within one to two business days. Every message is read by a person — there are no bots or ticket mazes here.